Terms & Conditions

Shipping Policy

Since these are pre-orders, books will be shipped out after they are received and signed by the author.  Shipping options and costs will be covered by the customer as chosen when ordered.  Typically, books under 13 oz. will ship First Class, over 13 oz will ship Flat Rate Priority Mail to be received in 3 to 5 days of mailing.  During COVID shipping delays have been prevalent and we will do our best to get the product ordered to you as quickly as possible.  During the presale, the weight of the item was unknown and First Class was a shipping option.  The product came in at over 13 oz. so those choosing First Class will be shipped out Priority with A Lettered Love making up the difference in shipping costs.  We appreciate your business.

 

 

Refund Policy

At this point we are not offering refunds. However, if you are unhappy with the purchased product, please contact me and we will try to work out a mutually agreed upon solution.  808.757.1439

 

Business Physical Address 

Wailuku HI USA